Refund policy

We want you to feel confident when placing an order. If a product is not right for you, you may request a return under the following conditions.

Return Window

Returns are accepted within 30 days after your package has been marked as delivered.

Eligible Returns

To qualify for a refund, returned products must:

  • Remain unused and in their original condition.
  • Be returned with all original packaging and included accessories.
  • Be free from damage that occurred after delivery.
  • Pass our inspection upon arrival.

Products that do not satisfy these conditions may not be approved for a refund.

Products Excluded From Returns

Returns are generally unavailable for:

  • Customized or personalized items.
  • Digital products or electronic downloads.
  • Gift cards.
  • Clearance or final sale merchandise.
  • Products showing signs of excessive wear or modification.

Refund Timeline

Once your returned item has been inspected and approved, a refund will be issued through your original payment method.

The time required for the funds to appear in your account depends on your payment provider.

Delivery Problems

If your order is damaged during shipment, incomplete, or contains an incorrect item, please keep all original packaging until the issue has been resolved.

Return Shipping Fees

Customers are responsible for return shipping costs unless the return is the result of our shipping error or a confirmed manufacturing defect.